At trilozo.online, operated by Greyturtle Consulting Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Company Information

Trilozo.online is operated by:
Greyturtle Consulting Limited
Company Number: 11464871
41 Park Lane, Frodsham, England, WA6 6RZ
Phone: 07732 944173
Email: hello@greyturtle.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

a) Personal Information

• Name
• Email address
• Mailing/billing address
• Phone number
• Payment details (handled securely via third-party processors)

b) Technical & Usage Information

• IP address
• Browser type and version
• Device information
• Referring URLs and pages visited
• Time and date of access
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders and transactions
• To communicate with you regarding orders, services, or inquiries
• To personalize your experience on our website
• To improve our website functionality and user experience
• To send promotional or marketing communications (only with your consent)
• To comply with legal obligations
• To prevent fraud and enhance security

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Such as payment processors, hosting providers, email service providers, and delivery partners
• Legal Authorities: When required by law, regulation, or legal process
• Professional Advisors: Such as lawyers, accountants, and auditors when necessary

All third-party service providers are required to protect your data and use it only for the services we request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand site usage, and improve our offerings. You can choose to disable cookies through your browser settings, although this may affect site functionality.

6. Data Security

We take data protection seriously and use industry-standard measures to protect your personal information. While we strive to safeguard your data, no system is 100% secure. Use of our website is at your own risk.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data
• Object to processing or request restriction of processing
• Request data portability
• Withdraw consent at any time (for marketing or other optional services)
• File a complaint with a data protection authority if you believe your rights have been violated

To exercise any of your rights, please contact us at hello@greyturtle.co.uk.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have collected data from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Greyturtle Consulting Limited
41 Park Lane, Frodsham, England, WA6 6RZ
Phone: 07732 944173
Email: hello@greyturtle.co.uk